FAQs

AllerDx

Q: What are the benefits of taking AllerDx, and how long will it be until I
see them?
A: Non-drowsy & stimulant free, AllerDx supports healthy nasal function and
air flow with respect to environmental sensitivities such as pollen, dust, and
pet dander by moderating the body’s responses to these challenges. These
results can be felt within 10-20 minutes.*

Q: How many capsules should I take?
A: For immediate relief, take 2 capsules followed by another 2 capsules within
a half hour if needed; repeat up to 3 times per day. For long term use, take 2
capsules once or twice a day.

Q How long will 1 bottle of this product last me?
A: When taken at 2 capsules per day, one bottle will last 30 days.

ColdDx

Q: What are the benefits of taking ColdDx?
A: Non-drowsy and stimulant free, ColdDx® is formulated with “cold” herbs to
quickly restore balance to your immune system when you have succumbed to the
stresses of fatigue, over-exposure, seasonal changes or cold weather. ColdDx is
designed to alleviate the discomfort of an overworked immune system.*

Q: How many capsules should I take?
A: Adults take 2 capsules followed by another 2 capsules within a half hour.
Repeat up to 3 times per day for up to 2 weeks.

Q: How long will 1 bottle of this product last me?
A: When taken at 2-4 capsules per day, 1 bottle will last 15-30 days.

ImmuneDx

Q: What are the benefits of taking ImmuneDx?
A: Three of the four functional disorders of the immune system represent an
overactive immune response; only one represents a deficiency. Non-drowsy and
stimulant free, ImmuneDx is a proactive defense designed to both strengthen
deficiency and regulate overactivity of the immune system. ImmuneDx is
clinically tested to help you stay healthy when fatigued, stressed or exposed.*

Q: How many capsules should I take?
A: For an immediate immune boost, take 2 capsules followed by capsules within
5-10 minutes; repeat up to 3 times per day. For maintaining a healthy immune
system, take 2 capsules once or twice a day.

Q: How long will 1 bottle of this product last me?
A: When taken at 2 capsules per day, one bottle will last 30 days.

Q: Is ImmuneDx beneficial for people with an overactive immune function?
A: ImmuneDx is specifically designed to balance the immune system and reduce
problems caused by misdirected immune activity. Some patients with overactive
immune systems have reported surprising benefits.*

General Product Questions

Q: How are Plantiva’s products designed to help our bodies?
A: Plantiva’s products are formulated to address underlying physiological
imbalances, as well as the immediate discomforts that they cause us.

Q: Are these products clinically proven and patented?
A: Many of our products are clinically proven, patented or both.

Q: Are these products vegan or gluten free?
A: Our products are vegan. The products are not certified gluten free (GF),
although none of our ingredients are believed to contain gluten.

Q: Are your products safe and natural?
A: All Plantiva products are natural formulas made from proprietary blends of
beneficial plant extracts and other ingredients, and are tested for heavy
metals, microbes, and other contaminants. Ensuring the consumer’s long-term
tolerance of the products is one of our top priorities.

Q: Do your products have any known side-effects?
A: We are not aware of any side effects to our formulas, although some herbs
are not recommended for use while pregnant or nursing. However, we always
suggest you should consult your healthcare practitioner about all supplement
use.

Q: Do your products have any commonly known allergens?
A: We strive to avoid known allergens as ingredients. However, we cannot
guarantee they are free from traces of allergens that may result from other
ingredients processed in the same facilities.

Q: Is it safe to take my regular medications and supplements in conjunction
with these Plantiva?
A: In general, we are not aware of specific drug interactions with our
formulas. However, we are not medical doctors. You should always talk to your
healthcare practitioner about possible interactions.

Q: How were these formulas developed?
A: Plantiva’s formulas are developed under the direction of Dr. Stephen
Morrissey OMD, the former chair of the Department of Oriental Medicine at
Bastyr University. Dr. Morrissey has decades of experience treating patients,
combining acupuncture, herbalism and biophysics into a uniquely effective
formulation system for herbal healthcare products.

His formulas were originally developed and refined during his years of clinical
practice, and have been scientifically validated in bioassays and double blind
clinical studies.

Plantiva was formed to make these invaluable products available to the general
public at affordable prices.

Q: Your formulas are different from others I’ve seen, and look complex. Why is
that?
A: Our diets, lifestyles, genetics, and environment factors all conspire to
cause imbalances that lead us away from optimal health. Restoring our health
requires a complex suite of ingredients which work together, often on multiple
organ systems and physiologic pathways, to rebuild the foundations to our
vibrant well-being.

Q: What methods of payment do you accept?
A : Visa, Mastercard, and PayPal

Q: Do you offer free samples of your products?
A: We occasionally do offer free samples of our products, for various reasons!
Please email us at orders@plantiva.com
to see if the product you are interested in has a free sample available.

Q: Do you offer free shipping?
A: Yes! We are excited to say that all products shipped within the continental
US have free shipping!

Q: How long will it take to receive my orders?
A: All consumer orders are typically processed and shipped within two business
days from Oregon via USPS. Shipments typically arrive within 1-5 business days
after that.

Q: What if my product arrives damaged?
A: Rest assured, this is not a common occurrence. However, in case of damage,
refuse the shipment or contact us with a photo of the damaged product and we
will replace the item immediately.

Q: How do I make a return?
A: We offer a 30-day money back guarantee on all products purchased from
Plantiva.com. If you bought the product at a store, please return it to the store where it was purchased. If you purchased from our website, please email us at orders@plantiva.com with the order #, and the SO # from the box label if possible, and we will contact you with further instructions.

*These statements have not been evaluated by the Food and Drug Administration.
This product is not intended to diagnose, treat, cure or prevent any disease.