Q: Are Plantiva products safe and natural?

A: Yes, all Plantiva products are natural formulas made from proprietary blends of beneficial plant extracts. If you have specific questions about our products or our company, contact us through our contact Plantiva form.

Q: Tell me about No Banned Substances.

A: The professional and amateur athletic communities are very concerned about the effect performance-enhancing substances and products have on the athlete and on the fairness of competition. It’s not enough for a product to be “natural.” Over-the-counter medications and some dietary supplements may contain ingredients that are banned by the sports community. ARX does not contain any prohibited substance listed in publications by the following sports authorities:
World Anti-Doping AgencyUS Anti-Doping AgencyUnion Cycliste Internationale

Q: Do you have a 100% Money-back guarantee?

A: Yes. If you are not completely satisfied with a product, then return the unused portion for a 100% refund (less S/H).
Call our customer service line 1-888-726-7797 (PST) M-F 9 to 5 for an RMA (Return Merchandise Authorization #) as well as questions regarding your order and shipping. All packages that come to the fulfillment center without an RMA# (Return merchandise Authorization #) will be returned back to the customer.

GUARANTEE: 30-day 100% money back guarantee (excluding shipping and handling).

Q: What are your payment and shipping methods?

A: We support the following payment methods:

  • Visa
  • MasterCard
  • Mail in check or money order sent to:
    Plantiva
    C/O Order Department
    PO Box 5257
    Central Point, OR 97502

Shipping Costs: Orders typically ship the business day following the placement of an order using the following methods:

  • Standard USPS Flat Rate: $4.95 (7-10 business days)
  • For Rush: Fedex 2nd Day: $19.95
  • Free Ground Shipping for orders over $40

For the following locations, we ship USPS and signature is required. Allow two weeks ship time:

  • Alaska
  • Hawaii
  • Puerto Rico
  • US Virgin Islands
  • Guam